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International Shipping

Do you ship to my country?
	Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries please contact us so we can add it.
What are my payment choices?
	We accept Visa, Mastercard, Discover or Paypal. You may also send an International money order for your order. All payments must be in US dollars. Your personal check is also welcome but must be drawn on a US bank. In certain circumstances we may also accept Western Union. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
	Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. The online shipping amounts shown are estimates only. We try to make them as accurate as possible, but depending on the weight and size of items to be shipped together, the actual amount can be different than the estimate.Your shipping paid will be the amount of the actual shipping costs plus a small handling fee, which will be shown on your final invoice. Payment for orders must be in U.S. funds and checks or money orders must drawn on a U.S. bank. Ordering online or by fax with a VISA, DISCOVER, MASTERCARD, or PAYPAL is the fastest and most convenient. The customer is responsible for any import duties, fees, or taxes that may be owed in their country. We have no way of knowing what these may be. Complete and accurate U.S. Customs documentation will be affixed to each international package noting the exact contents with true quantity and retail prices. Shipping charges and arrival time can vary greatly depending on your order's weight, size, and the country it's being shipped to. Express Mail takes approximately 3-7 days and Priority Air Mail takes approximately 1-2 weeks. First Class/Surface Mail usually takes 6-8 weeks to reach the country of destination but can sometimes take longer. Therefore we discourage you from choosing First Class/Surface. Occasionally after arrival, packages will then get delayed by that country’s custom's office. Once your package leaves our building we have no control over the time in transit or the time in customs, and we cannot make any guarantees on delivery times. Only Express Mail or UPS International packages can be tracked. Small items may be able to ship in Flat-Rate International envelopes or boxes at reduced Priority Air Mail prices, but we are unable to show this during checkout. If we are able to ship your order this way we will, and we will reduce your shipping charges accordingly. Postal insurance is available to some countries, but not all. Unfortunately the Post Office does not show which countries offer insurance in our drop-down boxes, but you can request to purchase insurance in the "Order Comments". If you do not purchase insurance or insurance is not offered to your country, we will not be responsible for lost, damaged or stolen packages.
What is the return policy?
	We want you to be completely satisfied with your purchase so we try to accurately picture and describe everything. But if you are unhappy with an item, you may return it within 30 days of the ship date for a refund or credit, as long as it's in original condition. Shipping charges are not refundable. Cut fabric, Custom-made, Sale, or Special-Order items are not returnable. Videos, audio tapes, and CDs may only be returned if in their original shrink-wrap. If a tape is defective, of course it will be replaced with another of the same title. Return postage will be refunded only for defective merchandise or when we have made an error.